ebiz Latin America offers a series of solutions that allows optimizing the sales process, reduce the customer service cycles and provide further information in real time as well as a differentiated service to the market.

Through this service, ebiz Latin America offers the following features:

1. Integration of e-MarketPlace to your Business System, facilitating the information reception into the internal processes of their customers’ companies directly, in real time, and automatically, such as: requests for quote, purchase orders, dispatch orders, delivery plans and restocking orders, among others.
2. Info-Catalogs allows you to extend your market with online solutions, providing your customers with all information about the products you sell, allowing to make technical queries, requests for quote, orders placement, orders follow-up, as well as to be integrated with your company business system.
3. If you do not have a Business System, ebiz Latin America offers you the b2Seller version - Outlook e-commerce, where you will be able to receive, send and manage in an environment similar to "E-mail" all information sent by your customers as well as all your answers, such as requests for quote, quotes answer, purchase orders, orders confirmations. All this information is managed and stored in inboxes or folders from your Personal Computer in an easy and simple way.

b2Seller

1. Client application integrated to the ebiz platform of the supplying company that receives, sends, and confirms requests for quote and purchase orders.
2. Reception of requests for quote and purchase orders on PC from ebiz platform, managing to facilitate the quote elaboration and sending as well as the acknowledgment of receipt and purchase orders confirmations from the supplier’s PC.

Benefits:

1. Ease of use
2. Does not require to be permanently connected to the Internet.
3. Allows the purchase orders confirmation and quotes elaboration by lots.

Many companies have identified these media and tools benefits, which save the administrative burden of Sales department from 10% to 30%, reduce the service time to 20%, obtain a greater customer satisfaction and offer a better customer service.